Introduction
eLanka Property ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose information when you use https://elankaproperty.com.
By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Postal address
- Property enquiry details
- Account registration information
Property Listing Information
When creating property listings, we may collect:
- Property descriptions
- Property location details
- Images and media
- Pricing information
- Contact details
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Date and time of access
2. How We Use Your Information
We may use your information to:
- Operate and maintain the Website
- Publish property listings
- Respond to enquiries
- Provide customer support
- Improve Website functionality
- Send service-related communications
- Prevent fraud and misuse
- Comply with legal obligations
3. Cookies and Analytics
Our Website may use cookies, analytics tools, and session tracking technologies.
These technologies help us:
- Improve user experience
- Analyse Website traffic
- Measure Website performance
- Deliver relevant content
You may disable cookies through your browser settings.
4. Sharing Your Information
We do not sell your personal information.
We may share information with service providers who assist with website hosting, email delivery, security services, analytics, and technical support.
We may also disclose information where required by Australian law, court orders, government authorities, or regulatory bodies.
5. Property Listings
Information included in property listings may become publicly visible on the Website.
Users should avoid publishing sensitive personal information within listings.
6. Data Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure, or alteration.
However, no internet transmission or storage system can be guaranteed as completely secure.
7. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites separately.
8. Access and Correction
You may request access to or correction of your personal information by contacting us.
We will take reasonable steps to update inaccurate information where required.
9. Marketing Communications
If you subscribe to newsletters or promotional communications, you may opt out at any time by clicking the unsubscribe link or contacting us directly.
10. Children's Privacy
This Website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
eLanka Property
Website: https://elankaproperty.com
Email: info@elankaproperty.com